Privacy Policy
Last updated: 31st January, 2026
At Tradwest, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: Name, email address, phone number, billing and shipping address
- Payment Information: Payment details are processed securely through third-party payment providers; we do not store full payment card details
- Order Information: Items purchased, order history, and transaction details
- Technical Information: IP address, browser type, device information, and website usage data
- Marketing Preferences: Subscription to newsletters or promotional communications
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate with you about your purchases, delivery, or customer service enquiries
- Improve our website, products, and customer experience
- Send marketing communications (only if you have opted in)
- Prevent fraud and maintain website security
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or trade your personal data.
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and logistics partners
- Website hosting and analytics providers
- Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and in accordance with applicable privacy laws.
4. International Customers
We operate in the United Kingdom, United States, and Canada. By using our website, you acknowledge that your information may be transferred and processed outside your country of residence, in compliance with applicable data protection laws.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic
- Enhance your browsing experience
You can manage or disable cookies through your browser settings. Please note that some features of our website may not function properly without cookies.
6. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorised access, loss, misuse, or alteration. While no system is completely secure, we work hard to safeguard your data.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request data portability
To exercise any of these rights, please contact us using the details below.
8. Marketing Communications
If you subscribe to our mailing list, you may receive updates about new collections, exclusive offers, and brand news.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.
10. Changes to This Policy
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@tradwest.fashion
Brand: Tradwest
